Answer the questions before the appointment.

Explain your services, prepare posts and help people reach your booking page. BIGI handles routine Instagram enquiries while you focus on the person in front of you.

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Eva at Juniper Studiojuniper.hair

Today, 9:41

  1. Follower: What’s included in the €9 styling session?
  2. Follower: Can I come on Saturday?
Fictional account. Illustrative Instagram conversation.

A useful answer.
A natural next step.

Rae asks Juniper Studio about a styling session in Instagram DMs.

Rae understands the service and checks current appointments in the booking system. BIGI uses the account information and reply rules the owner has approved.

From your next post
to the next conversation.

Explain what you offer

Turn a service, common question or preparation tip into a content draft. Check the details before posting.

Help people prepare

Answer approved questions about duration, location, pricing and what to bring.

Send people to book

Share the right booking link in an eligible conversation. The booking system handles available times and confirmation.

Your information.
Your decisions.

Give Brain your service descriptions, duration, prices, location, preparation guidance, cancellation policy and booking links.

BIGI does not infer appointment availability from your opening hours. Keep individual suitability assessments, health questions, complaints and exceptions with a person. A booking link alone does not let BIGI change appointments.

Choose what runs
Observe activity, review suggestions before sending, or allow eligible actions to run automatically within your rules.
Take over at any time
Pause automation and reply yourself. Human takeover and opt-outs stop automatic replies.
Keep follow-ups relevant
Further DMs require an eligible conversation and an open messaging window. A comment or a follow is not permission for unlimited messages.

Connected actions depend on available permissions and account eligibility. Review content before publishing; automatic Story publishing requires an eligible Business account. AI image and video generation is not included in the Free or €25 Pro plans.

Read the Instagram connection guide

See the current app screens · Understand automation rules