Start with an authorised connection.
BIGI uses Instagram’s authorisation flow for eligible Business and Creator accounts. New BIGI accounts start by connecting Instagram. Review the account and permissions before accepting. Enter Instagram credentials only on Instagram’s sign-in page, never into BIGI chat or an automation template.
Keep a request separate from unlimited permission.
A follower asking for a link is asking for that information. It is not permission for unrelated sales messages. A requested private reply to a comment and an ongoing DM conversation are different actions. BIGI checks the available conversation, access and reply eligibility before sending; a followed account alone is not enough.
Respect reply windows and opt-outs.
BIGI’s standard automatic DM path checks the time since the latest inbound message. If the window is closed, sending is blocked. Do not repeatedly restart campaigns to get around a restriction. Stop when someone declines, and use your event, email or booking service for separately authorised communications.
Avoid artificial engagement and misleading promises.
Do not buy followers, post repetitive spam or repeatedly contact people commercially without consent. Make the post’s promise match the reply. For example, a fictional €9 guide campaign should explain that the link opens a paid guide, not imply that a comment gives someone a free download.
Use review and human takeover.
Start a new workflow in Review. Check the reply, source and destination, then test it with a willing participant. Take over sensitive or uncertain conversations. Human takeover pauses automatic replies; it does not override Instagram’s permissions or time limits.
Check the result, then keep it current.
A saved campaign is not proof of delivery. Check the action status and the message in Instagram. Update changed information in Brain, pause outdated campaigns and reconnect if access expires. Platform requirements can change; use current Meta guidance and the availability shown inside BIGI before expanding a workflow.
Put it into practice.
Start with your own account information and choose the actions you want to review.
Start with BIGIContinue learning.
Connected actions follow the permissions and account requirements in the Instagram API documentation. See BIGI’s product features for the scope of these guides.