Use a Business or Creator account.
BIGI connects to professional Instagram accounts. Creator accounts suit many influencers, educators and personal brands; Business accounts suit shops and service providers. A personal account needs to be switched to a professional account in Instagram before it can connect. You can explore BIGI and prepare your information first.
Connect through Instagram.
Open BIGI, choose the Instagram connection option and follow the official Instagram authorisation flow. Check that you are connecting the intended account and review the requested permissions. Enter Instagram credentials only on Instagram’s own sign-in page. BIGI does not ask you to share your Instagram password in its chat or forms.
Check what your connection supports.
After returning to BIGI, check the connection status in Profile. Comments, messages, publishing and insights each require the relevant access. An account showing as connected does not mean every action is available. BIGI explains missing permissions or other blockers when an action cannot run.
Add the information behind your replies.
Tell BIGI about your account, the topics you cover and the questions followers ask. Add relevant links and any offers you want to share. Review that information in Brain and describe how you write, such as warm, brief or formal. Keep passwords and private follower information out of general account knowledge.
Choose your level of automation.
Use Observe to understand activity, Review to check suggested actions, or Automatic for eligible replies within your settings. Start with the actions you need. For a campaign, confirm its selected posts, audience, destination and timing before activation. You can pause or take over a conversation later.
Check a real example before expanding.
Ask a willing test participant to send a relevant question. Check that BIGI uses the correct information and that any shared link works. If the connection expires or access changes, return to Profile and follow the reconnection instructions. Do not assume old permissions remain available indefinitely.
Put it into practice.
Start with your own account information and choose the actions you want to review.
Explore BIGI freeContinue learning.
- How to set up an Instagram comment-to-DM campaign
- Set up BIGI Brain with your information and voice
- Control Instagram automation with approvals and takeover
- Create and schedule Instagram content with BIGI
- Instagram DM automation and follow-ups with BIGI
- Manage Instagram comments and DMs in BIGI Inbox
- Connect your website, links and tools to BIGI
Connected actions follow the permissions and account requirements in the Instagram API documentation. See BIGI’s product features for the scope of these guides.