Answer questions about your work.

BIGI helps with collection posts, workshop questions and everyday enquiries. Share the details behind what you make without repeating the same answers all day.

Sunday Claysundayclay.studio

Today, 9:41

Follower: Can I take my pottery home after the €9 workshop?
Sunday Clay: It needs firing first. We’ll contact you when it’s ready to collect.
Follower: Do I need my own tools?
Sunday Clay: We provide the clay and tools. You can find the workshop details and sessions on our booking page.

Fictional account. Illustrative Instagram conversation.

A useful answer.
A natural next step.

Kit asks Sunday Clay what happens after its €9 introductory workshop.

Kit understands the process and collection arrangements before booking. BIGI uses the account information and reply rules the owner has approved.

From your next post
to the next conversation.

Show the process

Draft a post about a material, technique or collection. Add your own photos and check the caption.

Explain the details

Answer approved questions about materials, care, workshop inclusions and fulfilment.

Keep custom work personal

Share collection or workshop links when relevant. Take over commission requests before agreeing a price or deadline.

Your information.
Your decisions.

Save materials, dimensions, care instructions, workshop requirements, collection arrangements and approved links. Keep one-off stock and delivery promises current.

A saved production estimate is not a confirmed dispatch date. Your shop confirms stock and payment, and your booking system confirms workshop places. Keep custom quotes and delivery exceptions with you.

Choose what runs: Observe activity, review suggestions before sending, or allow eligible actions to run automatically within your rules.
Take over at any time: Pause automation and reply yourself. Human takeover and opt-outs stop automatic replies.
Keep follow-ups relevant: Further DMs require an eligible conversation and an open messaging window. A comment or a follow is not permission for unlimited messages.

Connected actions depend on available permissions and account eligibility. Review content before publishing; automatic Story publishing requires an eligible Business account. AI image and video generation is not included in the Free or €25 Pro plans.

Read the Instagram connection guide

See the current app screens · Understand automation rules